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Inside Sales and Marketing OfficerNGG Distributors2023 - 2024
o Managed inside sales activities and marketing strategies to drive sales growth.
o Conducted market research and analysis to identify new business opportunities.
o Developed and executed targeted marketing campaigns to increase brand awareness and customer engagement. -
VOIP and Internet Sales Business ManagerOOMA USA/Canada2022 - 2023
o Led sales initiatives for VOIP and internet services, achieving significant sales growth.
o Managed a team of sales representatives, providing training and support to enhance performance.
o Developed and implemented sales strategies to expand market reach and increase customer base. -
Telus OPTIK TV Home Package Sales Business ManagerTelus International Inc2019 - 2020
o Oversaw sales of Telus OPTIK TV home packages, consistently meeting and exceeding sales targets.
o Implemented sales training programs to improve team performance and customer service quality.
o Managed client relationships, ensuring high levels of customer satisfaction and retention. -
Sales and Client Relations SupportALINTA Energy Australia2017 - 2019
o Provided sales and client relations support, driving customer acquisition and retention.
o Handled customer inquiries and resolved issues promptly to maintain customer satisfaction.
o Assisted in the development and execution of sales and marketing strategies. -
General Care and SalesTmobile USA (Teletech Philippines Inc.)2016 - 2017
o Delivered exceptional customer service and sales support for Tmobile USA.
o Assisted customers with product inquiries, technical support, and service issues.
o Promoted and sold Tmobile products and services, achieving sales targets. -
Consumer Electronics Sales and Customer SupportSONY USA (Concentrix IBM Inc.)2014 - 2016
o Provided sales and customer support for Sony USA consumer electronics.
o Assisted customers with product selection, troubleshooting, and technical issues.
o Promoted and sold Sony products, contributing to sales growth and customer satisfaction.
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Service to Sales Top Achiever
Recognized for exceptional sales performance and customer service.
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Voice of the Customer Champion (MyVOC)
Awarded for outstanding dedication to customer satisfaction and feedback management.