Spud P

Spud P

Telesales
Work experience
  • Inside Sales and Marketing OfficerNGG Distributors
    2023 - 2024

    o Managed inside sales activities and marketing strategies to drive sales growth.
    o Conducted market research and analysis to identify new business opportunities.
    o Developed and executed targeted marketing campaigns to increase brand awareness and customer engagement.

  • VOIP and Internet Sales Business ManagerOOMA USA/Canada
    2022 - 2023

    o Led sales initiatives for VOIP and internet services, achieving significant sales growth.
    o Managed a team of sales representatives, providing training and support to enhance performance.
    o Developed and implemented sales strategies to expand market reach and increase customer base.

  • Telus OPTIK TV Home Package Sales Business ManagerTelus International Inc
    2019 - 2020

    o Oversaw sales of Telus OPTIK TV home packages, consistently meeting and exceeding sales targets.
    o Implemented sales training programs to improve team performance and customer service quality.
    o Managed client relationships, ensuring high levels of customer satisfaction and retention.

  • Sales and Client Relations SupportALINTA Energy Australia
    2017 - 2019

    o Provided sales and client relations support, driving customer acquisition and retention.
    o Handled customer inquiries and resolved issues promptly to maintain customer satisfaction.
    o Assisted in the development and execution of sales and marketing strategies.

  • General Care and SalesTmobile USA (Teletech Philippines Inc.)
    2016 - 2017

    o Delivered exceptional customer service and sales support for Tmobile USA.
    o Assisted customers with product inquiries, technical support, and service issues.
    o Promoted and sold Tmobile products and services, achieving sales targets.

  • Consumer Electronics Sales and Customer SupportSONY USA (Concentrix IBM Inc.)
    2014 - 2016

    o Provided sales and customer support for Sony USA consumer electronics.
    o Assisted customers with product selection, troubleshooting, and technical issues.
    o Promoted and sold Sony products, contributing to sales growth and customer satisfaction.

Honors & awards
  • Service to Sales Top Achiever

    Recognized for exceptional sales performance and customer service.

  • Voice of the Customer Champion (MyVOC)

    Awarded for outstanding dedication to customer satisfaction and feedback management.