Outsourcing has come a long way since its inception. Not only has it become an accepted part of the business but the tasks that can be outsourced has also increased. In fact, you can outsource almost any task. However, there are still a lot of business owners who have no idea or are not confident […]

As outsourcing has become part of most businesses these days, we want to make some sort of a case study about it. Please help us by sharing your thoughts, opinions and stories. Thank you in advance.

Outsourcing is used by businesses to realise cost savings and increase flexibility. It is the contracting out of functions, tasks, or services by an organisation and can often involve replacing a core workforce with part-time or contract workers. Originally, outsourcing may have evolved in Japan where it was well-known and accepted as a large part […]

A highly divisive example of outsourcing is the shipping overseas of call-centre operations. This has been used by some banks and retailers who use cheaper labour abroad to deliver their services. In many cases it has proved to be an emotive subject, with a major pitfall being the handling overseas of personal information, particularly financial […]