Effective Date: 1st January 2024
We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or interact with our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: This includes your name, email address, phone number, postal address, and any other information you provide when you fill out forms, register for an account, or communicate with us.
- Payment Information: When you make a purchase, we collect payment details such as credit card numbers, billing addresses, and other relevant information.
- Technical Information: This includes your IP address, browser type, operating system, and other technical data related to your visit to our website.
- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience on our website, track usage patterns, and deliver targeted advertisements.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Services: To process your orders, manage your account, and deliver the products and services you request.
- To Improve Our Website: To analyse usage patterns and improve the functionality and user experience of our website.
- To Communicate with You: To send you updates, newsletters, promotional materials, and other information that may be of interest to you.
- To Protect Our Rights: To prevent fraudulent activities, ensure compliance with our terms and conditions, and protect the rights, property, and safety of hcrocs.uk, our users, and others.
3. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:
- Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as they agree to keep this information confidential.
- Legal Compliance: We may disclose your information if required by law, or if we believe such action is necessary to comply with legal obligations or protect our rights.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Your Rights
You have the following rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request that we correct any inaccuracies in your personal information.
- Deletion: You can request that we delete your personal information, subject to certain legal limitations.
- Opt-Out: You can opt-out of receiving marketing communications from us at any time.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.
7. Children’s Privacy
Our website is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: sales@happycrocodiles.co.uk